Our helpful support staff is available Monday through Friday to assist you. If you have any questions about an order you've placed, please check the answers below or email us at [email protected] or send us a message. We will respond to your queries as quickly as possible. Please review the Kratom FAQ as it contains important information about your orders. Your order will be shipped directly from our U.S. storage facility in Texas. We always strive to ship your order as requested. However, the shipping carriers and your address will ultimately determine how your package is sent out. If your address cannot be verified through the shipping system, which utilizes the USPS database, we will need to send it via USPS. USPS is the only carrier that does not impose an additional hefty fee for an address lookup or correction. Shipments to P.O. Boxes will also need to be sent through USPS. Unfortunately, we only ship Kratom from Monday to Friday. Any products ordered on the weekend will be dispatched on Monday. We only ship Kratom to the United States, but please continue to check back as we are always looking at options for expansion. Unfortunately, we currently do not offer expedited delivery, but we are continuously evaluating our options to potentially introduce it in the future. Yes, all of our packaging is plain. The only information we will add is the return address, which will be shown as "Shipping Department." Apologies, but we do not operate a physical store or offer pickup options at this time. However, we provide discreet delivery of our products through USPS or FedEx to prioritize your privacy and confidentiality. At the moment, we do not currently ship Kratom overseas. Yes, discounts for bulk orders are applied automatically at checkout when a qualifying purchase is made. Yes, we test our Kratom products for heavy metals, chemicals, and effectiveness. Clumping in the product is a result of the sterilization process and does not indicate moisture or contamination. We consistently restock Kratom and provide updates on our website’s homepage or product page. No, all of our products are labeled correctly, and we have strict procedures to ensure no mistakes occur. Since Kratom is natural, there is always the potential for color variation. Check the link here for most recent lab tests. White Vein Kratom is often associated with stimulating effects, potentially providing increased energy and alertness, as well as enhanced focus and mood. Green Vein Kratom offers a balance between stimulating and relaxing effects. It may help with energy and focus while promoting stress relief. Red Vein Kratom is commonly linked to sedative effects, often used to promote relaxation and possibly providing pain relief. Yellow Vein Kratom is less common and may combine characteristics of green and red strains. Its effects vary but typically offer a balance between stimulation and relaxation. Unfortunately, we do not offer free samples of Kratom at this time. We do not provide telephone support but are available via email for any inquiries. We do not request sensitive information like credit card details over the phone. According to some reports, Kratom effects may last between 12 and 48 hours, depending on the user’s last dose. In some cases, it can stay in the system for three to five days. To learn more about the effects of kratom read our detailed article. For years, we have been the top choice for both experienced and new users in the kratom world. We always ensure that our products, including tablets, meet high-quality standards and provide consistency in effects, as well as product reliability. We welcome you to choose from our wide variety of high-quality kratom products. We have an in-depth article outlining the current legal status of kratom in the U.S. and other countries. The legal age to purchase kratom varies by state in the U.S. Most states allow individuals aged 18 or 21 to buy kratom. However, some states and local jurisdictions have specific regulations or outright bans. Always check your local laws before purchasing.Frequently Asked Questions
Shipping and Order Information
Where will my order be shipped from?
Why did you send my order USPS instead of FedEx (or vice versa), as I requested?
If I order a product on Saturday, when will it be dispatched?
Do you ship your products to Canada?
Is there an option for expedited delivery?
Is the packaging discreet?
I prefer to collect my Kratom in person. Do you have a physical store or pickup location?
If I order from outside the USA, are there any customs or other charges I need to know?
Pricing and Discounts
Is there any discount for bulk orders?
Product Information and Testing
Do you test the products in a laboratory?
How often do you restock your Kratom?
I have compared the Kratom I received with your website's photographs, which do not look similar. Could I have been sent an incorrect product?
Can I see a copy of the lab results?
What are the known effects of White Vein Kratom?
What are the known effects of Green Vein Kratom?
What are the known effects of Red Vein Kratom?
What are the known effects of Yellow Vein Kratom?
General Inquiries
I have never tried Kratom. Do you offer free samples?
Is there an option where I can speak to someone on the telephone?
How long does Kratom stay in your system? Or how long does Kratom last?
Where to buy Kratom tablets online?
How do I know if Kratom is legal where I live?
How old do you have to be to buy Kratom?