Contact Us

Contact us

Have a question about a product, an order, lab results, or wholesale? We're happy to help. The fastest way to reach us is by email, and we aim to respond to every message within one business day.

Get in touch

Hours

We ship and respond Monday through Friday. Messages sent over the weekend will be answered the next business day.

Mailing address

Kratoma — Wholesale Kratom
1117 N. 77 Sunshine Strip
Harlingen, Texas 78550
United States

Common questions

Many quick questions — shipping, returns, lab testing, and legality — are already answered on our FAQ page. It's a great first stop. For wholesale and bulk orders, see our Wholesale Inquiries page.

Orders & returns

If you're contacting us about an existing order, please include your order number so we can help you faster. For returns, please review our Returns & Refunds policy first.

Must be 21 or older to purchase. We ship within the United States only and cannot ship to areas where kratom is prohibited.